FAQs

Are all of the plants on the site non-toxic for all pets?

All of the plants on the site have been classified by the ASPCA and/or scientific sources as non-toxic to cats and dogs. If your pet is a different species, please look up veterinary advice for the specific plant(s) you're interested in.

Please also note, per the ASPCA, that the consumption of any plant material may cause vomiting and gastrointestinal upset for dogs and cats. Plants listed as non-toxic are not expected to be life-threatening to your pets.

What is your shipping policy?

We only ship within the U.S. All items are available to ship within the 48 contiguous states. We are only able to ship non-plant items to Hawaii and Alaska.

Shipping costs are based on weight and calculated at checkout. See rates for the 48 contiguous states below; rates for Hawaii and Alaska are slightly higher. Some (non-plant) items are eligible for free shipping, which will be noted at the bottom of their product pages.

Please allow up to 3 business days for processing and fulfillment and 2-7 business days for transit (shipping times will vary based on location). You will receive an email when each item from your order ships. Please note that different items are likely to be shipped from different suppliers. 

We are not liable for any lost or stolen packages.

0.01 - 0.50 lb: $5.00 USD

0.51 - 1.00 lb: $7.00 USD

1.01 - 1.50 lb: $9.00 USD

1.51 - 3.00 lb: $12.00 USD

3.01 - 5.00 lb: $15.00 USD

5.01 - 8.00 lb: $20.00 USD

8.01 - 12.00 lb: $25.00 USD

12.01 - 16.00 lb: $35.00 USD

16.01 - 20.00 lb: $41.00 USD

20.01 - 40.00 lb: $55.00 USD

40.01 - 50.00 lb: $98.00 USD

What is your return policy?

We are unable to accept returns. However, if your plant or other item arrives in bad shape, please send us a note ASAP along with pictures of the damage to info@plantsforpetparents.com and we’ll take care of you. 

Is 1 tree really planted with every order?

Yes! We have partnered with Sprout/theGoodAPI to plant a Mangrove tree for every order placed. Trees are planted through Eden Reforestation Projects.